Terms and Conditions

Please read below before confirming your HyperLocalHero subscription

Terms of Service, Terms & Conditions, and SMS Messaging Policy

Last Updated: March 12, 2026

These Terms of Service and Terms & Conditions (“Terms”) govern the use of services provided by Hyper Local Hero Media LLC (“Company,” “we,” “our,” or “us”). By accessing our website, submitting your information, or using our services, you agree to be bound by these Terms.

1. Agreement to Terms

By accessing or using services provided by Hyper Local Hero Media LLC, you agree to comply with these Terms. If you do not agree, you should not use our website or services.

You must be at least 18 years old and legally capable of entering into binding agreements to use our services.

2. Services Overview

Hyper Local Hero Media LLC provides marketing, local SEO, automation, consulting, and related digital services.

Services may include but are not limited to:

Local SEO and Google Business Profile optimization
Online marketing consulting
Website and marketing services
AI automation services
Customer support and service communications
Quotes, consultations, or promotional communications

The specific services delivered are those described on our website, landing pages, proposals, and marketing materials.

3. Contract Length and Cancellation Policy

Hyper Local Hero Media LLC does not require long-term contracts for most services.

You may cancel your subscription at any time by providing at least 30 days written notice.

Upon receiving cancellation notice:

All optimization or marketing services will cease
Management of your Google Business Profile or other web properties will stop
The Company will discontinue access to any accounts or digital properties associated with the services

To request cancellation, please contact us directly.

4. Payment Terms

By registering for services, you agree to provide valid payment information.

You authorize Hyper Local Hero Media LLC to store your payment information for recurring billing.
Payments are typically processed via third-party payment processors such as Square, Stripe, or similar services.
Your subscription will be billed on a recurring cycle (generally every 30 days) based on your selected service package.
Invoices will be sent via email.

5. Refund Policy

All payments are non-refundable.

By using our services, you acknowledge and agree that no refunds will be issued for any past or current charges.

6. Quotes, Estimates, and Transactions

Non-Binding Estimates

Any quotes or estimates provided are preliminary and based on the information available at the time.

Service Verification

We reserve the right to verify information and assess requirements before finalizing any service agreement.

No Obligation

You are under no obligation to accept any quote or proposal provided.

7. Permitted Use

You agree to use our services lawfully and not to:

Provide false or misleading information
Impersonate any individual or entity
Attempt unauthorized access to our systems
Disrupt services or servers
Use services for fraudulent or illegal purposes

8. SEO and Marketing Disclaimers

You acknowledge that:

Search engine rankings cannot be guaranteed
Google Maps or other search platforms may change algorithms at any time
Competitors, third parties, or platform changes may affect performance

Hyper Local Hero Media LLC does not guarantee specific search rankings or marketing outcomes.

We act as consultants providing marketing and optimization services intended to improve visibility and online presence.

9. Website and Service Disclaimer

Our website and services are provided “as is” and “as available.”

We make no warranties regarding:

Uninterrupted website access
Accuracy of information
Specific marketing results
Timelines or performance outcomes

All implied warranties, including merchantability and fitness for a particular purpose, are disclaimed to the fullest extent permitted by law.

10. Limitation of Liability

To the maximum extent permitted by law, Hyper Local Hero Media LLC will not be liable for:

Indirect damages
Incidental damages
Consequential damages
Loss of profits or business opportunities

This applies even if the Company has been advised of potential damages.

11. Intellectual Property

All website content including text, graphics, branding, logos, and software is the property of Hyper Local Hero Media LLC or its licensors.

Content may not be copied, distributed, modified, or reproduced without written permission.

12. Third-Party Services

Our services may integrate with third-party platforms such as:

Payment processors
CRM platforms
Software providers
Marketing tools

We are not responsible for the policies or actions of these third-party providers.

13. SMS / Text Messaging Terms (A2P Compliance)

A2P Messaging Compliance

Hyper Local Hero Media LLC complies with all applicable messaging regulations including:

Telephone Consumer Protection Act (TCPA)
CAN-SPAM Act
A2P 10DLC carrier regulations

By providing your mobile phone number and selecting consent options on our forms, you provide express written consent to receive messages.

Providing your phone number alone does not constitute consent.

Message Types

Account alerts
Appointment confirmations
Service notifications
Customer support messages
Marketing promotions (only if you opted in)

Message Frequency

Transactional messages: variable frequency
Marketing messages: up to 4 per month

Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier.

Opt-Out Instructions

You may stop messages at any time by replying:

STOP, END, QUIT, CANCEL, or UNSUBSCRIBE

You may also contact us at:

(631) 358-4151
profits@hyperlocalhero.com

Help

Reply HELP to any message for assistance.

Privacy of SMS Data

SMS opt-in data and phone numbers are never shared with third parties for marketing purposes.

Information may only be shared with service providers required to deliver messaging services.

By submitting your phone number or email address, you consent to receive communications from Hyper Local Hero Media LLC and its service providers, including:

Phone calls
Text messages (SMS/MMS)
Email communications

These communications may use automated technology or prerecorded messages.

Your consent is not required to purchase goods or services.

Message and data rates may apply.

15. Indemnification

You agree to indemnify and hold harmless Hyper Local Hero Media LLC and its employees, officers, and agents from any claims, losses, damages, or expenses arising from your use of our services or violation of these Terms.

16. Termination

We reserve the right to suspend or terminate services at any time, with or without notice, for violation of these Terms or misuse of services.

17. Governing Law

These Terms are governed by the laws of the State of New York.

18. Dispute Resolution

Any disputes arising from these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

19. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.

20. Changes to These Terms

We may update these Terms at any time. Updates will become effective immediately upon posting to our website.

Your continued use of our services constitutes acceptance of the revised Terms.

21. Contact Information

If you have questions regarding these Terms, please contact:

Hyper Local Hero Media LLC
460 S Fulton Ave
Lindenhurst, NY 11757
Phone: (631) 358-4151
Email: profits@hyperlocalhero.com