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(844) 999-0599

A2P SMS Messaging Compliance Policy

This page explains how Hyper Local Hero Media LLC collects consent and communicates with customers through SMS messaging in accordance with A2P 10DLC compliance requirements and applicable privacy laws.

This policy applies to all text messaging communications sent through our systems including appointment notifications, service updates, customer support messages, and promotional communications when users have opted in.

Business Information

Customers may opt in to receive SMS messages from Hyper Local Hero Media LLC through our website contact forms, appointment booking systems, customer service interactions, or other consent-based communication methods.

By providing a mobile phone number and submitting a form on our website, users consent to receive SMS messages related to:

  • Appointment confirmations and reminders
  • Customer support responses
  • Service notifications
  • Account updates
  • Promotional messages if consent is provided

Consent to receive SMS messages is not required as a condition of purchasing goods or services.

Message Frequency

Message frequency may vary depending on the nature of your interaction with our services, appointment schedules, and communication preferences.

Message and Data Rates

Standard message and data rates may apply according to your mobile carrier’s pricing plan. Charges for SMS messages are billed by and payable to your mobile carrier.

Opt-Out Instructions

Users may opt out of SMS communications at any time by replying STOP to any message received from Hyper Local Hero Media LLC.

After sending STOP, you will receive a confirmation message indicating that you have been unsubscribed from SMS communications.

Help and Support

If you need assistance regarding SMS messaging services, reply HELP to any SMS message or contact us directly using the information listed above.

Privacy Policy for SMS Communications

We value your privacy and are committed to protecting your personal information.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties except for aggregators and providers of text messaging services required to deliver SMS communications.

Information may be shared with subcontractors and service providers who support our messaging services, such as telecommunications platforms and customer service providers.

All other use case categories exclude text message originator opt-in data and consent, and this information will not be shared with any third parties.

A2P SMS Messaging Terms of Service

By opting in to SMS messaging from Hyper Local Hero Media LLC, you agree to receive communications via text message in accordance with the terms outlined on this page.

SMS messages may include appointment reminders, service notifications, customer support messages, or promotional messages where consent has been provided.

Users may opt out at any time by replying STOP to any message received.

Message delivery may be delayed or unavailable depending on your mobile carrier. Mobile carriers are not responsible for delayed or undelivered messages.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect the personal information we collect, including information associated with SMS communications.

Changes to This Policy

We reserve the right to modify this policy at any time. Updates will be posted on this page with an updated effective date.

Contact Information

If you have questions regarding our SMS messaging practices or this compliance policy, please contact us: